Electricity shortage in a heat wave; How households see consumer grievance redress

There’s a heat wave, electricity is in short supply, but ice cream is not. Akshay Jaitly and I have a column in the Business Standard today, Root cause analysis for the electricity crisis.

Vimal Balasubramaniam, Renuka Sane and Srishti Sharma have a paper and an unveiling article on a household survey in the NCR region about consumer grievance redress in the Indian financial markets.